At Mantap88, your privacy is more than a legal obligation – it is a responsibility we take seriously. This document clearly explains how we collect, use, protect and manage your personal data as a Malaysian player who trusts our platform.
Six core principles that guide how Mantap88 protects your personal data.
All data transmitted between your device and Mantap88's servers is encrypted with 256-bit SSL — the same standard used by leading Malaysian financial institutions such as Maybank and CIMB. Your data cannot be intercepted or read while in transit.
End-to-End EncryptionMantap88 never sells, rents, or transfers your personal data to any third party for marketing or commercial purposes. Your data belongs to you – we are simply responsible custodians entrusted with keeping it safe.
No Data SellingYou have the right to access, correct, download, or request deletion of your personal data at any time. Mantap88 fully respects these rights and processes all related requests within a reasonable timeframe without unnecessary obstacles.
Player RightsMantap88 only collects data that is strictly necessary to deliver the services you use. We do not request irrelevant or unnecessary information. This "minimum required data" principle is at the core of how we operate.
Data MinimisationYou have full control over whether you receive marketing communications from Mantap88 – including promotional emails, bonus notifications, and platform updates. You can unsubscribe at any time through your account settings or via the link included in every email.
Your ChoicesYour data is not stored indefinitely. Mantap88 has a clear retention policy for each data category – from transaction records to activity logs. Data that is no longer needed will be securely deleted or anonymised according to a set schedule.
Retention PeriodThis Privacy Policy explains how Mantap88 collects, uses, protects, and shares your personal information when you use our platform. This document is written in plain, easy-to-understand language because we believe every Malaysian player deserves to know exactly how their data is handled – not just a wall of confusing legal jargon.
By registering an account or using any Mantap88 service, you agree to this Privacy Policy. If you do not agree, please do not use our platform. For any enquiries, the Mantap88 team is available 24 hours a day via live chat or email at support@mantap88.im.
Mantap88 is an online gaming platform serving Malaysian players. As a platform that handles the financial and personal information of its members, we fully appreciate how sensitive that data is and the significant responsibility entrusted to us.
This Privacy Policy applies to all users of the Mantap88 platform – including registered players, players in the process of registering, and website visitors who have not yet created an account. It covers all data collected through the Mantap88 website, mobile app, email communications, live chat, and any other point of interaction between you and Mantap88.
This policy is updated from time to time to reflect changes in how we handle data or in applicable legal requirements. The latest version is always available on this page, with the last updated date clearly displayed at the top of the document. We encourage you to check this page periodically.
Important Note: This Privacy Policy forms part of the overall agreement between you and Mantap88, together with Terms & Conditions alongside our other documents for a complete picture of your rights and responsibilities as a Mantap88 member.
Mantap88 collects your personal data through several channels – directly when you register or interact with the platform, and automatically as you use our services. Here is a breakdown of the types of data collected:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC Verification & account security |
| Relationships | Email address, phone number | Service & security communications |
| Finance | E-wallet account, bank account | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & Fraud Detection |
| Usage | Games played, sessions | Platform improvements & support |
| Transactions | Deposit & winnings records | Accounting & legal compliance |
Personal data collected by Mantap88 is used for specific, legitimate purposes only. We do not use your data for anything unrelated to the services you use. The main purposes are as follows:
Purpose Limitation Principle: Mantap88 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent. If we intend to use your data for a new, material purpose, you will be notified and given the choice to consent or decline.
Mantap88 processes your personal data on the basis of one or more valid legal grounds. Understanding these grounds helps you know your rights in each situation:
In all cases, Mantap88 only processes personal data to the extent required for legitimate purposes and will not retain data for longer than necessary.
Mantap88 does not sell your personal data to any third party. However, in certain circumstances, Mantap88 may need to share your personal data with parties required to deliver our services. All such sharing is strictly controlled and only carried out when necessary:
Data Protection Agreement: All third-party service providers who receive personal data from Mantap88 players are bound by comprehensive data protection agreements. They are only permitted to process data for specified purposes and must adhere to the security standards set by Mantap88.
Mantap88 does not share player personal data with parent companies, subsidiaries, or related entities for cross-marketing purposes without the player's explicit consent. Any data exchange within the corporate group is strictly limited to legitimate operational requirements.
Mantap88 stores your personal data on secure, protected servers. The following technical and organisational security measures are in place:
Mantap88 does not retain data for longer than necessary. Retention periods depend on the type of data and applicable requirements:
Data Breach Procedures: In the unlikely event of a data breach that may affect your rights or freedoms, Mantap88 is committed to notifying you within 72 hours of becoming aware of the incident, in line with best practices in data protection.
Mantap88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app. The types of cookies we use are as follows:
You can manage cookies through your browser settings. Most web browsers allow you to view, delete, or block cookies. Please note that blocking essential cookies may affect the functionality of the Mantap88 platform and prevent you from accessing certain features. For more granular cookie settings, use the cookie preference panel available in our website footer.
Other Technologies: In addition to cookies, Mantap88 may use other tracking technologies such as web beacons (transparent pixels) to measure the effectiveness of our email communications. This allows us to determine whether an email was opened or a link was clicked, helping us improve the quality of our marketing communications.
Mantap88 fully respects your rights in relation to your personal data. Below are the rights available to you and how you can exercise them:
You have the right to request a copy of all personal data Mantap88 holds about you. Requests will be processed within 30 working days and provided in a readable format.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly through your account profile settings.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose, or when you withdraw your consent. This right is subject to any applicable legal retention obligations.
You may request that Mantap88 restrict the processing of your data in certain circumstances – for example, while you are disputing the accuracy of your data or objecting to processing based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format — for the purpose of transferring it to another service provider should you choose to do so.
You may object to the processing of your personal data for direct marketing purposes at any time. Objections to processing based on legitimate interests are also permitted in certain circumstances.
To exercise any of the rights above, contact the Mantap88 Data Protection team by email at support@mantap88.im, clearly stating the right you wish to exercise and providing sufficient information for us to verify your identity. We will process your request within 30 days.
No Discrimination: Exercising any of your privacy rights will not result in any form of discrimination by Mantap88. You will continue to receive the same level of service after exercising these rights, unless the data processing you object to is essential to the provision of a particular service.
Mantap88 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect, use, or disclose personal data from individuals under the age of 18.
If you are a parent or guardian and believe that a minor under your care has registered an account with Mantap88, please contact us immediately at support@mantap88.im. We will investigate the matter, close the account in question, and delete all associated data as promptly as possible once verification is completed.
Age Verification Enforcement: Mantap88 uses multiple mechanisms to verify a player's age at registration and during the KYC process, including MyKad number verification and supporting documents. Any account found to belong to an underage individual will be closed immediately and all funds returned to their original source.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Mantap88 handles your personal data, we encourage you to contact us directly before taking any further action. Our team is ready to assist and resolve any issues you may have efficiently:
When contacting us about privacy, please clearly state the subject of your enquiry and include sufficient information for us to verify your identity (without disclosing unnecessarily sensitive details). This will help us process your request more quickly and accurately.
Mantap88 is committed to responding to all privacy-related enquiries within 5 working days for general queries, and within 30 working days for formal data rights requests. If an enquiry requires additional time to handle properly, we will keep you informed of its status and the expected resolution timeline.
Privacy Policy Update: Mantap88 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via your registered email or in-platform notification at least 14 days before taking effect. The latest version is always available on this page with a clear update date.
The most common questions players ask about data protection and privacy at Mantap88.
Read Mantap88's other policy documents for a complete overview.
Mantap88 takes your privacy seriously. Register a free account today and enjoy a safe, fair, and enjoyable gaming experience alongside over half a million Malaysian players who already trust us.
* By registering, you agree to Mantap88's Privacy Policy and Terms & Conditions. For players aged 18 and above only.